Curbside help at OAK Terminal 2
Terminal 2 — Oakland International Airport
Airlines using this terminal
Southwest
Curbside & layout
Single-level curbside, just east of Terminal 1. Doors 7–12. Southwest's only OAK terminal — one consolidated check-in, but high volume during morning Vegas/LA banks.
What trips people up here
- Southwest's open-seating boarding rewards getting to the gate early — the check-in line should not be where you lose 30 minutes
- TSA line shared across the terminal, no separate PreCheck lane during off-peak hours
How a Buddy helps at Terminal 2
- Traveling with kids. We meet you at the curb, handle bags and car seats, and stay with the family through check-in so a parent isn't juggling kids and luggage at the same time.
- Wheelchair-assist handoff. If your traveler has requested airline wheelchair service, we wait curbside, escort to the counter, and stay until the airline's official wheelchair attendant takes over — so they're never alone in the line.
- Elderly parent flying solo. We're a calm, friendly hand-off between you and the airline. We keep them company through the unfamiliar parts — kiosks, bag drop, finding TSA — and you get a text when they're at security.
- Stroller and car-seat handling. Curb drop-offs with strollers, car seats, and gate-check tags are exactly the kind of fiddly task that wrecks a tight schedule. We do it for you.
- Heavy or oversized luggage. Two bags, three bags, a guitar case, a stack of boxes — we move them from the curb to the counter so you don't throw your back out before vacation starts.
- Tight schedule on departure day. When the timeline is tight (work meeting → flight, school drop-off → airport), every step we handle is one less risk between you and the gate.
Ready to book?
Pre-book in under 60 seconds. We'll confirm via SMS and coordinate the curbside meet on the day.