SFO Airport Help
San Francisco International Airport — San Francisco, CA
SFO has four terminals connected by AirTrain. Curbside drop-off is on the upper level (Departures); passenger pickup is on the lower level (Arrivals). The terminals can be a long walk for parents juggling kids, strollers, and bags.
Pick your terminal
Each terminal at SFO has its own curbside layout, crowd patterns, and quirks. We've detailed each one — pick yours for what to expect and how a Buddy helps:
Terminal 1 (Harvey Milk Terminal)
Southwest · Delta · Alaska · JetBlue · …
Drop-off on the upper roadway, Door 1A through 1G. Boarding Areas B and C connect via a single security checkpoint after the post-security walkway.
See terminal details →
Terminal 2
American · Alaska (some flights)
Departures level, Doors 2A–2D. Smaller and easier to navigate than Terminal 1, but the security line backs up quickly mid-morning.
See terminal details →
Terminal 3
United (domestic)
Departures level, Doors 3A–3F. Connects directly to Boarding Areas E and F. Heavily trafficked during United's morning bank.
See terminal details →
International Terminal (Boarding Areas A & G)
United (international) · Lufthansa · British Airways · Air France · …
Departures level, Doors A1–A6 (Boarding Area A) and G1–G7 (Boarding Area G). The two boarding areas are NOT connected post-security — make sure the curbside drop-off matches the airline's boarding area.
See terminal details →
What we help with at SFO
- Traveling with kids. We meet you at the curb, handle bags and car seats, and stay with the family through check-in so a parent isn't juggling kids and luggage at the same time.
- Wheelchair-assist handoff. If your traveler has requested airline wheelchair service, we wait curbside, escort to the counter, and stay until the airline's official wheelchair attendant takes over — so they're never alone in the line.
- Elderly parent flying solo. We're a calm, friendly hand-off between you and the airline. We keep them company through the unfamiliar parts — kiosks, bag drop, finding TSA — and you get a text when they're at security.
- Stroller and car-seat handling. Curb drop-offs with strollers, car seats, and gate-check tags are exactly the kind of fiddly task that wrecks a tight schedule. We do it for you.
- Heavy or oversized luggage. Two bags, three bags, a guitar case, a stack of boxes — we move them from the curb to the counter so you don't throw your back out before vacation starts.
- Tight schedule on departure day. When the timeline is tight (work meeting → flight, school drop-off → airport), every step we handle is one less risk between you and the gate.